Warranties

24shop.co.za offers a no-nonsense 30-day money back warranty on the selling price of products. You send the item back and we refund you immediately. Read on.

Returns are processed in the order in which they are received.

A refund is paid immediately once it is established that a product is covered by the warranty.

Returns will only be accepted if the original packaging and original invoice is included and all parts, cables, manuals and suchlike are included in the return.

Products that appear to have been damaged – including damage by electrical surges – or modified in any manner after it has been delivered will not be refunded.

Disputes – should there be any – will be handled orderly.

The warranty period is calculated from the date of delivery at your chosen address.

Where indicated, some products will carry a warranty or guarantee – up to a year or more – issued by the manufacturer. You will have the choice of the 30-day money-back warranty or a replacement by the supplier where such warranties or guarantees are validated.

Should further information be required, do not hesitate to contact us.